FAQ

transportation

By air: Tropic Air (tropicair.com) or Maya Island Air (mayaislandair.com). Typical cost is approximately $150 USD per person round-trip. Leaving directly from the Belize International Airport, your flight to the island is only 15 minutes! Please see the airline websites for exact rates and schedule. *If your flight to the Belize International Airport arrives late, don’t worry! Both airlines will place you on their next available flight.

By water: San Pedro Belize Express Water Taxi (belizewatertaxi.com) or Ocean Ferry Belize (oceanferrybelize.com). Cost is approximately $35 USD per person round-trip. After clearing customs at the airport, you’ll exit the building, and take a 30 minute cab ride (usually costing $25-30 USD) to the water taxi terminal. You’ll then board the water taxi for a 1.5 hour boat ride to Ambergris Caye/San Pedro. Current
schedules are available on the respective websites.

There are also a few private ferry options to travel from the mainland to the island. Please let us know if you are interested, and we’ll be happy to provide this information.

Tropic Air - Hol Chan Reef Resort Maya Island Air - Hol Chan Reef Resort Belize Water Taxi - Hol Chan Reef Resort Ocean Ferry Belize - Hol Chan Reef Resort

Once you arrive on the island, we will have a taxi bring you to Hol Chan Reef Resort & Villas, where you will be met by one of our staff members for check in.

Golf carts! We are located about 3.5 miles south of town center, therefore a golf cart is necessary to travel to and from town. We recommend Rick’s Carts because they have the nicest carts, competitive rates, 24hr roadside assistance, and they supply a free tank of gas. We can help arrange a cart rental for you, and it will be waiting here at the condo when you arrive.

The last 1.5 miles of road leading to our condo is unpaved, and can get rough with potholes especially after a heavy rain. Just take it slow and relax! Golf cart parking for the Resorts building is along the ropes on the front and side of the building. There are numbered spots in front of the Villas building that correspond to the unit number.

When driving in town, be sure to have a US drivers license with you in case of periodic checkpoints (while rare, they do happen). For families traveling with teens, keep in mind that the minimum driving age is 18. Be aware of street directions; Front Street, Middle Street, and most side streets are one-way. Finally, when you park in town along the street, don’t park too close to an intersection where the curb is painted red, or you may get a parking ticket!

Ricks Custom Carts - Hol Chan Reef Resort
food/dining

Marin’s is the closest local store, located about 1/2 mile north of us on the dirt road. It is the U.S. equivalent to a convenience store. Superbuy South is the closest “supermarket”, about 2 miles north of us. There you can get just about anything you need including food, toiletries, liquor, and beer.

LC Distributors is the closest liquor store with the best selection and prices. You can get beer by the case, many different wines, local liquors, and name brand liquors.

Mermaid Supermarket (226-3110): They have a large selection like Superbuy, especially of American products. They also will deliver anything you want to the condo, including beer by the case. Please tip the delivery guy!

Marinas Store - Hol Chan Reef Resort Super Buy Supermarket - Hol Chan Reef Resort LC Distributors - Hol Chan Reef Resort Mermaid Supermarket - Hol Chan Reef Resort

Caramba Restaurant Bar - Hol Chan Reef ResortCaramba: On middle street in town, and definitely a favorite! They have an amazing and extensive menu, phenomenal service, and air conditioning! Go “fishing” with fresh and unique catches of the day prepared any way you want! Great atmosphere for families and couples alike! Closed Wednesdays.

Finn and Martini - Hol Chan Reef ResortFinn and Martini: North of the round-a-bout on the paved road. Great martinis, and great dinner menu served family style for sharing. International cuisine with a local infusion in a chic setting. Closed Wednesdays.

Sandbar - Hol Chan Reef ResortSandbar: On the beach just south of the bridge. By far the best pizza around (+ tapas and Caribbean cuisine), and priced for even the most budget conscious. Very casual. Free beach loungers and day beds, free WiFi, and a common room with darts and a pool table.

Carolines Cookin - Hol Chan Reef ResortCaroline’s: Right across from the airport, and one of our guests’ favorite places to end their vacation. Great breakfast, fresh homemade juices, great Bloody Marys. Caroline (owner, cook, bartender, waitress) is entertaining and fun to talk to. Drop your bags at the airline counter, and head to Caroline’s!

Estells - Hol Chan Reef ResortEstel’s: On the beach by city park. Originally known for their great breakfasts, Estel’s is now open for dinner as well!  Great atmosphere and service – beachfront with nice ocean views. Wonderful Lobster dishes!

Hidden Treasure - Hol Chan Reef ResortHidden Treasure: Hidden away on a back street in the Escalante residential neighborhood South of San Pedro Town. Fine dining in a rustic yet elegant and romantic setting. Specializing in Latin American and Caribbean Cuisine. Perfect for date night or a special family dinner.

Palapa Bar and Grill - Hol Chan Reef ResortPalapa Bar: Situated on a dock over the water south of the bridge. Fun atmosphere, great food, friendly and fast service. During the day you can float on inner tubes in the water and they will lower drinks down to you.

Wild Mangos - Hol Chan Reef ResortWild Mangos: Definitely some of the best dinners we have had on the island! Casual but special, and excellent food right on the beach in the heart of town. Stop by, let the wind whisk away your cares, have a couple of Mojitos and a really good dinner!

Blue Water Grill Belize - Hol Chan Reef ResortBlue Water Grill: Arguably the best restaurant in town. Tuesday and Thursday are sushi nights (call for reservations). Beachfront setting and perfect for breakfast, lunch, or dinner!

Fido's Courtyard - Hol Chan Reef ResortFido’s: Huge palapa-covered bar/restaurant on the beach in town. Known for great live music and a fun atmosphere where the dance floor is always open! House band performs from 9pm-12am Wed thru Sat. Check the schedule for unique flamenco music with Dale Wallace, Sr. – usually starting around 6pm.

Crazy Canucks Beach Bar - Hol Chan Reef ResortCrazy Canucks Beach Bar: Just north of the gas station on the beach. Nightly entertainment, including their famous hermit crab races, and family fun like Paint N Splash! Drinks, fun, and bar food on the beach!

Truck Stop - Hol Chan Reef ResortTruck Stop: About 1.5 miles north of the bridge. New hot spot with shipping containers set-up like food trucks. Trucks include Southeast Asian, Latin/South American, pizza, and ice cream! Great bar and lots of space to hang out. Follow on Facebook, as there are various events (movie nights, corn hole tournaments, etc.) throughout the week!

Black Orchid Restaurant - Hol Chan Reef ResortBlack Orchid Restaurant: Serving dinner in a unique Island setting, and only 1 mile from Hol Chan Reef Resort & Villas! Enjoy amazing seafood, steak, pasta, and international cuisine – plus the Happy Hour Lounge from 3pm-5pm Tuesday through Saturday!

Stax Sunset Lounge and Cafe - Hol Chan Reef ResortStax Sunset Lounge and Cafe: Located just steps across the road from our resort! With yummy tapas, an AMAZING bar menu, and gorgeous sunset views, we’re loving our new neighbors! Don’t miss the 2-for-1 mimosa & bellini Happy Hour, daily from 11-3!

There are too many restaurants and bars to list, including many neat places on the north end of the island, so just explore and have fun!
what to bring

US cash is accepted just about everywhere. However, you will most likely receive Belizean currency as change. The exchange rate is 2 BZD to 1 USD. Credit cards are accepted many places, but not all. Also, most businesses have a $10-20 BZD minimum to use a credit card.

ATM’s will accept US debit cards at Scotia Bank (across from the airport), Atlantic Bank (on front street by city park), and at the Heritage Bank ATM inside Superbuy South.

We’ll focus on the most important…

Bug Spray: Most bug sprays that contain deet (like OFF) will help with mosquitoes. Baby oil is recommended for tiny bugs called “no-see-ums” – or sand fleas. They can’t bite you through the oil. They won’t bother you much during the day, but will come out from dusk until dawn.

Sunscreen: The sun is intense here, so we recommend wearing a higher SPF than normal – at least until your skin becomes adjusted to the change.

Casual and comfortable is the key! Wear your flip flops (or no shoes at all), swimsuits, and t-shirts. Even at the nicest restaurants, nobody really gets dressed up, so don’t overpack. Also, keep in mind that each condo has a full size washer and dryer in the condo for your use, so planning to wash and reuse clothes will help you conserve precious luggage space!

staying here

Our Resort condos are 3BR / 2BA and are equipped with full kitchens stocked with all the essential cooking items, dining area, living room, laundry room, and outdoor patio with furniture. Our Villas condos are 3BR / 3BA and are equally equipped.

All pools at the complex are open to your use. Please rinse sand off your feet at either foot bath before entering the pool. There is a rinse off shower down the stairs from the resort building pool. Please use this to rinse off sea water before entering pools. Kayaks, paddle boards, and corn-hole boards (bean bag toss) are available for you to use anytime. Please check out and return the paddles from the office across the street.

In order to keep our relaxing atmosphere, quiet time is from 10pm to 7am. Please no smoking inside the condos, or on the outdoor furniture. There are small pots with sand around the pool decks for butts.

All guests are provided with safe filtered water or bottled water for drinking. The Resort building’s water is supplied by a freshwater cistern that collects rain water. In dry season it is supplemented by city water. All is treated with chlorine and suitable for bathing and cleaning. Just to be safe, please do not drink this water. The Villas building is supplied by city water. This water is also suitable for bathing also, but drinking it isn’t recommend. Please keep yourself hydrated, especially while out in the sun.

Electricity is expensive, and we appreciate your help in conserving. There are individual AC units for each bedroom and the living room, and each has a remote to operate them. We typically keep the units set at 24 degrees (celsius), which will keep you comfortable sleeping at night. Keep yourself comfortable while indoors, but please turn off the units if you leave the condo. Additionally, we ask that guests please turn units off if the windows and doors are open.

Living rooms and all bedrooms are equipped with ceiling fans. Operation will vary by unit between remote control and wall switches. Each condo is equipped with a flashlight in case of a power outage. Please be aware that you may also lose water pressure if the power goes out. Don’t worry; outages are infrequent and don’t last long when they occur.

Complimentary cable TV and wifi are available in all condos, and your TV channel guide is located in your welcome binder.